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Foreword

Report of Goodwill Industries for 1943

By Oliver A. Friedman
Executive Secretary, National Association of Goodwill Industries Superintendent, Department of Goodwill Industries

Goodwill Industries provide employment, training, and rehabilitation for handicapped and disadvantaged persons helping them to attain the fullest physical, mental, emotional, moral, cultural, spiritual, vocational, and economic development of which they are capable in order that they may realize a useful and abundant life.

The reports here presented for 1943 give evidence of the way in which Goodwill Industries are meeting the challenge of increased need for service to handicapped persons in this time of great national stress.

In addition to meeting current needs, Goodwill Industries are giving attention to increasing facilities, developing leadership, and enlarging program, so that they may be better able to provide opportunities for self-help and service for the ever-increasing number of persons disabled in military service, war industry, by street and home accidents, and by disease.

In planning the development to meet post-war needs of the handicapped, leaders in Goodwill Industries are observing the exhortation of Dr. E. J. Helms, the Founder of the movement.

* Serve the handicapped and unfortunate regardless of race, creed, or nationality.

* Be dissatisfied with your work until every handicapped and unfortunate person in your community has an opportunity to develop to his fullest usefulness and enjoy a maximum of abundant living.

* Observe the highest standards and best methods in the operation of your enterprise and in services you render, always giving primacy to human and spiritual values.

* Assist in establishing Goodwill Industries in every community in our land, and then in the rest of the world.

* Be always mindful of the fact, through God's power and mercy, lives can be changed.

Oliver A. Friedman,
Executive Secretary.

. . .Mean Many Things. . .

AMONG America's traditions is a belief in good will toward men. It is a part of our democratic heritage that has special significance in a world flaming with war and witnessing race, class, and group discrimination.

This is a report of a group of enterprises known as Goodwill Industries -- enterprises which prove that good will toward men pays dividends. Goodwill Industries offer the handicapped and the aged an opportunity to help themselves attain useful lives. This American way stands out in marked contrast to the discrimination against the so-called "unfit" which exists in other parts of the world.

Goodwill Industries function in nearly 100 cities. In these communities, society has invested in extending good will to the handicapped. From small investments by the people of these communities have come rich dividends.

The story of the dividends of Goodwill are perhaps best told in just a few words by handicapped people. They say: "I'm happy because I'm doing something useful. I don't think I'd be as happy if I found a million dollars."

"I feel for the first time in my life that I've come into my own."

"It does something to one's self-respect."

"If you have something to occupy your mind, you can make something of yourself."

"Having something to do keeps me going."

But a complete story can't be told with a few quotations, especially if the story is a report covering a year's activities of nearly 100 organizations in a movement. No matter the occasion and no matter the purpose, the story must go back to the beginning.

The beginning of Goodwill dividends goes back forty years -- to the year 1902, when Edgar Helms was struggling with a problem of helping the destitute at South End Mission in Boston. To the young missionary there was a challenge in the suffering in Boston's South End.

From the challenge grew an idea -- an idea to collect discarded materials for use again by the needy. And the first investment of Boston's wealthy people who donated discarded articles has grown into dividends of millions of dollars in wages to handicapped people and the rehabilitation of thousands of lives.

First, Edgar Helms collected materials to give to the poor; but the demand was too great, so he charged a few pennies. Then, he decided more people could be helped if some collected materials and others reconditioned them for resale. That, fundamentally, is the plan of Goodwill Industries.

The magic of this simple idea spread. People became interested in investing their time and finances to make it grow. After the first World War, Goodwill Industries began to mushroom throughout the nation. By the time the depression of the Thirties hit, Goodwill was prepared not only to help the needy but to rehabilitate the handicapped who so often are turned away from the doors of industry with the words, "Sorry, we can't use you."

By the end of 1943, the date of this report, it can be conservatively estimated that over 200,000 handicapped people have been given the opportunity to help themselves to better lives through Goodwill since Edgar Helms Started this service of Applied Christianity in 1902. Nearly 25,000 were employed during the year. Nearly 10,000 were placed in outside jobs. The handicapped in Goodwill Industries earned nearly four million dollars in wages during 1943.

Figures alone do not reveal the dividends of Goodwill. More revealing are the basic purposes and accomplishments.

A primary purpose, of course, is to provide training and employment and rehabilitation for the handicapped. By handicapped is meant those who for physical, mental, emotional, or social reasons are not readily accepted into normal occupational employment. Goodwill employment is both an end in itself, providing work suited to people with limited facilities for work, and a means to an end, giving training and confidence which fit the handicapped for jobs in regular industry.

Giving employment is not the only purpose, however. Once a handicapped person is employed, his work training is intended to help develop him to his fullest capacities. Just a job isn't enough, so the job must be one that rehabilitates as well as produces income. And when the handicapped person discovers he can work, his mental capacity is enlarged. He sees his own abilities and seeks to utilize them. Out of such new development of capacities comes a spiritual growth -- an awakening of appreciation for self and others, a renewed faith in man and God and a recognition of the beauties and joys of living.

Recognition of self-worth by the handicapped individual is important enough to be an objective by itself. Often the growth of self-confidence -- especially after years of idleness -- is a principal factor in rehabilitation. The man with one arm learns he can operate a baling press, the blind boy learns he can press ties, the girl with shriveled legs learns she can sew and the aged man learns his hands can still paint. Fears and doubts disappear. Time and clouds roll back.

An extra word might be said about the dividend of spiritual stimulation in Goodwill Industries. Having root in the Methodist Church, whose early promotion, interest, and financial investments have been important factors in growth, Goodwill Industries approaches the rehabilitation program from the point of view that man does not achieve abundant living unless his spiritual as well as physical wants are supplied. All Goodwill Industries have chapels where services or assembly programs are conducted regularly.

Goodwill Industries are interdenominational. Local boards of directors represent many faiths; and persons regardless of race or creed are given opportunity in the workshops. The religious program is aimed to stimulate spiritual wants and encourage workers to attend the churches of their choice.

The human rehabilitation objectives of Goodwill Industries must be considered part of the dividends of Goodwill. Earning an income is an important thing, it's true; but the mental, the psychological, and the spiritual values bring returns in happiness that money alone cannot buy.

Goodwill pays dividends, also, to the community. Details of such community service will be reported later, but they can be mentioned here. When people are so handicapped that they are unable to work at normal jobs, they would become relief burdens if it were not for the opportunity to work in a place where their limited skills could be utilized. A chance to work and earn their own living is far more satisfactory than depending upon pensions or the aid of others.

Opportunities in a Sheltered Workshop like Goodwill helps fit handicapped people into society, too. Their feeling of inferiority is overcome by the knowledge that they can live as others do. They join in community affairs, feeling no more out of place than they do at their jobs. In times of need, such as in the present wartime period, the handicapped have been able to help fill manpower requirements in essential industry. Thus they serve society and the nation; and they have an opportunity to become vital workers in the war effort.

Society gains, also, from the rebuilding and reconditioning of the discarded household goods in Goodwill plants. The tragedy of waste in old materials is eliminated; for nothing that has value is wasted at a Goodwill plant. Besides the regular industrial operations that pay dividends in human and social rehabilitation, other activities are carried on by Goodwill Industries to serve society. Such activities include social settlements, recreational and summer camps, farms, day nurseries, and many other services to meet unmet religious and social service needs in their community. In addition, Goodwill Industries cooperate with many community enterprises.

The many dividends of Goodwill are made possible through the investments of contributions and work by many people. Important investors are the householders who lay aside their discarded materials for Goodwill to collect. Customers who buy in Goodwill stores make possible the material returns to the handicapped -- the wages of Goodwill.

Then come the leaders of Goodwill Industries. Each Goodwill Industries, by the way, is autonomous, incorporated under state charter. Local community leaders serve without pay on boards of directors, and the interest of these more than 2,000 men and women is a major investment. Each Industries has an executive or superintendent and staff members, whose diligent and unflagging efforts provide the direction necessary to keep the self-help program in operation.

Among local supporters -- whose investment of time and effort helps produce the dividends of Goodwill -- also are the Women's Auxiliaries. These women's groups contribute to the promotion and support of Goodwill programs.

Nationally, the Goodwill units are brought together by two organizations. One is the National Association of Goodwill Industries, which was incorporated in 1910 and in 1933 became the principal coordinating organization.

Providing a link between the local Goodwills and the Methodist Church, which sponsored the development of the Goodwill movement, is the Department of Goodwill Industries of the Division of Home Missions and Church Extension of that denomination. Through the Department has come financial aid in excess of one million dollars with which to extend Goodwills in many cities, and spiritual inspiration which has guided the rehabilitation program for less fortunate people.

In addition to these two national groups the women's organizations associated with local Goodwill Industries are brought together nationally in the National Women's Auxiliary to Goodwill Industries.

The many people who have made financial donations to local Goodwill Industries and for national development have contributed in large measure toward producing the many-fold dividends. In many cities. Goodwill Industries receive funds from Community Chests, which means that the people of the whole community have shared in the investment.

The general returns from investments in Goodwill -- the dividends in human rehabilitation and community service -- have been reported in this section. Dividends of Goodwill mean many things. In the section to follow, some of the specific material dividends will be related.

. . .Materials of Life. . .

THE material dividends of Goodwill originate in the raw material of household discards. The utilization of this raw material provides employment and wages. In return, the reconditioned and rebuilt goods are made available to society for another life of usefulness.

Each day trucks in the Goodwill fleets call at homes to answer telephone requests to pick up material. In 1943, for instance, all the Goodwill trucks in the country made nearly two million calls. They picked up over a million and a half bags of clothing, two million bags of paper, over three quarters of a million pieces of furniture and hundreds of thousands of pieces of other material. To the Goodwill unloading docks come broken chairs, soiled clothes, old shoes, battered toys, rusty stoves, and many other items.

The change from their condition upon arrival to the time they reappear for sale on the floor of a Goodwill store often is little short of miraculous. Sometimes an old davenport, for instance, recovered and refinished, hardly could be told from new. Clothing is thoroughly cleaned, repaired, and pressed until it looks no different than that hanging in the average person's closet. Reconditioned shoes closely resemble the ones people get back from shoe repair shops.

This change in appearance means, of course, that there must be a great variety of skilled workers in a Goodwill plant. Each plant is divided into departments, including furniture, stoves, toys, painting, wood-working, clothing, shoes, and others.

The very fact that handicapped people recondition the articles implies a dividend of Goodwill. The materials are not merely old clothes or old furniture. Experience and training in crafts and trades come from the reconditioning process, so that the materials are a means of self-help in a better life. Because of the discards, handicapped people can learn useful occupations.

The handicapped people who repair the items become artisans and craftsmen. They learn to use minds as well as hands. They learn patience and skill which can come only under such circumstances as fitting pieces of half a dozen discarded bicycles into one new one.

Making discarded goods available for reuse provides dividends for the community in which a Goodwill Industries is located. Low income families have been the principal customers, since goods are sold at reasonable prices. Other people, seeking inexpensive goods for odd use or to furnish cottages have found Goodwill stores an ideal place to shop.

Goodwill stores have been able to offer special service to their communities because of wartime shortages. Many household items made scarce or unavailable can be purchased in Goodwill stores, although such items are quickly sold.

A Goodwill Industries, as the name implies, is in a real sense a business institution as well as service agency. It operates as a business -- depending upon collections for its raw material, skilled work from employees and income from its sales. Naturally, however, it cannot employ normal industrial practices, since handicapped workers do not produce as quickly as others who are not handicapped. For this reason not all Goodwill Industries are self-supporting and many depend upon Community Chest funds or donations to make up balances. On a national average, the Industries are about 85% self-supporting.

In 1943, however, Goodwills, generally, required less outside support than ever before. Nearly all the Industries reported increases in volume of sales over previous years. The increase undoubtedly was due in large part to the demand for commodities made scarce as a result of the war. Records show that sales increased from approximately four and a half million dollars in 1942 to almost five million dollars in 1943.

The increase means, of course, that greater community service was rendered in the past year -- the dividends of Goodwill were larger. More money was made available to be paid in wages to the handicapped, and more people benefited from the opportunity of buying reasonable merchandise in Goodwill stores.

As a result of sales increases, wages have been increased. Workers in Goodwill plants normally are paid what are called "opportunity" wages, which are recognized by government, business, and society as fair proceeds and ordinarily represent a return for labor based on the relation of their production to that of more able persons.

Among the materials handled by Goodwill Industries are large quantities of scrap metal, paper, and other materials which have been utilized in the war effort. As collectors of discarded household articles, Goodwills have been able to play prominent part in government salvage drives. The war has caused some changes in the way Goodwill Industries minister to the material needs of employees. First, drives by many relief organizations for clothing have been a drain on the supply of resources. Second, because of shortages, the supplies of some items have not been coming in as well as in the past. Although the effect of these two conditions has not been serious, it has been enough for a number of Goodwill Industries to turn to new work projects. Many of them have taken contracts with war manufacturers to give handicapped people employment at such jobs as sorting bolts and rivets for airplanes, assembling small machinery parts, building furniture for Army camps. More than a dozen Goodwill Industries provided direct war work for hundreds of handicapped people -- some of them confined to their homes -- through such projects.

Records of Goodwill Industries clearly show that no matter how prosperous the times, many people would suffer from want if it were not for special employment opportunities. Normally, handicapped people have difficulty finding jobs, and even today many -- especially those with more serious disabilities -- cannot compete with physically sound workers. Their material needs -- food, clothing, and shelter -- could not be met satisfactorily with pensions. Goodwill employment to such people, therefore, definitely provides material things of life.

Though they are in a sense business types of institutions, Goodwill Industries cannot measure progress and success only by commercial records. Figures alone do not tell the story. The story must be told, too, in terms of people. It is this side of the story that the next section tells.

Service Record

. . .To All Men. . .

TO all men -- directly to some and indirectly to others -- the dividends of Goodwill are obvious. Out of the shadows at the fringes of society, the handicapped step forward -- into the light -- to report their stories. In their stories are tales of suffering, pathos, and drama, and then renewed hope and faith.

The stories of the people in Goodwill plants always begin with tragedy. Sometimes the disability is congenital, sometimes it is due to the ravages of disease, often to accident; sometimes the tragedy is a hard knock in life that destroys security.

All types of handicapped people come to Goodwill Industries for employment. In 1943, for instance, 31.5% had orthopedic and health disabilities such as paralysis, arrested tuberculosis, loss of limbs, etc. About 5.2% suffered from impaired hearing and speech, and another 4.6% from defective vision or blindness. Mental, emotional or social troubles were the handicaps of another 15.1%. Age or infirmity bring another 26% to Goodwill seeking employment. About 17.6% of the workers have no physical handicaps but seek jobs in Goodwill Industries for training or interim employment.

These are the figures, but figures do not tell the human side. There's Jerry, for instance, a Goodwill worker with arthritis of the spine. Doctors said he would never be able to feed himself. But he came to a Goodwill Industries, determined to use his limbs.

At first he couldn't raise his arms above desk height, but continued effort brought success, and today he is a store supervisor, drives a car, and is an excellent worker.

. . . And there's the mother of five children who lost a leg in an accident and spent nine years in hospitals. She came to Goodwill where she has been readily accepted for work in the sewing room and in the office.

Another worker -- dwarfed in size and with webbed hands and feet -- found Goodwill the only place he could find a job. He discovered he could use his crippled hands taking care of office records. It is no wonder that he says, "I've never been happier in my life. I'm so glad a fellow like me can find a job to help himself."

There's an ex-cowboy from Texas with limited vision who found Goodwill the channel through which he got back into the life he loved. He had to quit the range when his sight failed, came to Goodwill where his confidence in himself was restored, and then found a job as foreman of a ranch.

The people write letters, too, like the little old lady in the Southern city. She says, "I was so despondent because I couldn't find work. At times it seemed life was not worth while. My age handicapped me wherever I applied. Now I am busy, self-supporting, and happy, all because Goodwill Industries gave me a chance."

These are some of the stories; there are many more. All are stories of success that outrank any in business or social worlds, because the disabled people who overcome their handicaps have a longer climb to success.

Many times these success stories do not end with employment in the Goodwill Industries itself; for the handicapped people often step into completely normal occupational lives. When a worker is fitted by Goodwill employment for a job in commercial business or industry or to handle a small business of his own, and the person is so placed, the ultimate goal of Goodwill training is reached.

The turnover of employees each year shows that many success stories end with normal occupational lives. During 1943, the average number of handicapped working in all Goodwill plants was between 5,000 and 6,000 per day. Records show, however, that a total of about 23,000 people were on payrolls throughout the year, indicating that between 17,000 and 18,000 handicapped people move from Goodwill employment to other opportunities.

A large number of handicapped workers have gone into war production jobs during the past year. Of more than 10,000 which records show found other jobs or were placed in outside employment, at least 5,000 are estimated to have gone into war industries. The others replaced manpower losses caused by the war. The ones who left naturally were the less severely handicapped.

As a result of, this change in Goodwill personnel, it has been possible to broaden programs for human rehabilitation. Opportunities have been opened for the more severely handicapped. Some nearly unbelievable situations have been reported of people becoming successful workers despite severe handicaps. Many Goodwill Industries report the extension of work opportunities to be the most significant aspect of their activities in the past year.

The handicapped also have been given opportunities to assume greater responsibilities in Goodwill plants. Manpower losses in Goodwill have taken away most of the non-handicapped people, who were usually in supervisory positions.

Additional training and service is needed because of the employment of more seriously handicapped workers. Training programs to fit them for jobs have been instituted, sometimes in conjunction with local or state government agencies. Service programs have been broadened to include additional personnel direction, therapeutic service, medical assistance, recreational facilities and others wherever possible.

Some Goodwill Industries have served homebound handicapped persons for years, but a number have added this service during the past year. Such service has been possible principally where Industries have simple sorting projects or other work projects of that nature. Although the past year has been a period of high employment and heavy demand for labor, it has been significant that Sheltered Workshops retained their normal place in society. Cases frequently are reported of handicapped people who tried outside employment but were unable to keep up the pace in commercial industry and came back to Goodwill jobs. Even in war production centers, where it was expected that larger proportions of workers would find other employment, this has been true.

Case histories, human experiences and factual records show how Goodwill pays dividends to men. The handicapped in society find many values in their Goodwill employment; and society, too, gains from those values. They are deep and lasting; they indicate a need for service that provides more than material things of life. With this in view, Goodwill today looks ahead to tomorrow.

Operating Expenses

. . .Today and Tomorrow. . .

FORTY years of operation through ever-changing times, changing needs and changing responsibilities have tested the organization of Goodwill Industries.

The average Goodwill plant today is far different from the enterprise that started in the Morgan Memorial Settlement in the South End of Boston in 1902. Today an average plant has a hundred handicapped workers, functions with a building of three or four stories, has several stores as outlets for goods, and has a valuation of about $100,000.

Goodwill Industries range in size from small quarters in a store building and having assets of $2,000 to huge enterprises with thousands of square feet of building and store space, and assets of nearly a million dollars.

The greatest growth in Goodwill Industries came after the last World War, when post-war needs demanded new enterprises to care for persons suffering from economic hardships and other handicaps. Until the depression of the Thirties, Goodwill Industries served principally people handicapped by economic conditions. With the advent of government relief, however, much greater attention was turned to physically and otherwise handicapped persons. Today anything other than employment, training, and rehabilitation for the handicapped and disabled is, in most instances, incidental to the total program.

The task of providing self-help for the handicapped in the United States is a big one. There are estimated to be more than two million handicapped who are employable or partly employable but are not working. Goodwill Industries service to 23,000 such handicapped people during a year -- plus the service rendered by other rehabilitation agencies -- only scratches the surface.

The problem of the handicapped is certain to become acute at the close of the present war. The handicapped who have been hired in industry will be the first to be released from their jobs, because they were generally the last to be hired. Industrial accidents have been increasing during the past year, adding to the number of handicapped. Disabled war veterans will swell the ranks of handicapped people who will be unable to fit into normal industrial and business employment. Persons disabled in street and home accidents and by disease continue to swell the ranks of the handicapped.

Wartime America is extremely conscious of casualties on the battlefronts. Casualties on the home front have steadily maintained a lead over battle casualties. Latest reports show that nearly 10,000 more people have been killed in industrial accidents than in battle, and the number temporarily or permanently disabled in industry is 60 times the number of war wounded and missing. As of the beginning of 1944, nearly 100,000 people have been made permanently disabled since the start of the war.

This increase in the number of handicapped -- added to the number of handicapped by illness and other circumstances -- will create a pressing need for increased service after the war. The Federal Government already has recognized the need by enacting two rehabilitation laws -- one providing rehabilitation benefits and training for disabled servicemen and another for disabled and handicapped civilians.

Pensions and training, however, will not fill the needs. Jobs, too, will have to be provided for the disabled. In wartime, it is comparatively easy for industry to hire handicapped people, but such employment cannot be considered permanent despite planning in industry to open more jobs to those with disabilities. Many of the people now being disabled will not be able to work full time at normal occupations.

The prospect of a much greater demand for Sheltered Workshop employment faces organizations like Goodwill Industries. In their plants, where the disabled need only utilize the skills they have and do not compete with physically normal persons, the new thousands of handicapped will be able to find the kind of employment that suits their abilities.

Much consideration is being given by Goodwill Industries -- at both national and local levels -- to the place of Goodwill in the post-war era. Typical of the consideration was the attention paid to the situation by Goodwill executives in a national Goodwill Institute held in Detroit in the summer of 1943. Nearly all planning for the future is based on the prospect of greater demand on rehabilitation training and employment facilities.

Local Goodwill Industries have accepted responsibility for broadening the program of self-help for the handicapped. They now are building organizations which will be able to expand services. Through the national organizations, they work together for total growth. Larger Industries, for instance, have established branches, and some of these branches already have become autonomous and others are ready to become so.

Projects other than the repair and reconditioning of discarded articles have been added to test new ways of providing work opportunities for the handicapped. Experience has shown that some of the severely handicapped people cannot work at the usual jobs of repairing discarded articles.

If existing jobs are too difficult, the handicapped, of course, must work very slowly. Although Goodwill Industries do not make profits and some of them must be subsidized to make up deficits, the earned income must provide for most of the wages and other expenses. If too many handicapped people are employed at work they do with difficulty, deficits increase, and the whole program of service is jeopardized. New projects are therefore being developed where even the most seriously handicapped persons may be employed and paid in accordance with their ability and production.

Sorting and assembly projects have provided types of work which people with severe handicaps can do. Workers can be paid by the quantity of production on such projects. These kinds of work opportunities have been quite successful.

Again looking to the future. Goodwill Industries are constantly perfecting their efforts in both the fields of human and industrial engineering. On the human side, this means bringing to the people they serve more service in the fields of medicine, psychology, psychiatry, vocational rehabilitation, personnel management, social case work, group work, and spiritual ministry. On the industrial side, it means increased contributors and improved utilization of used materials, increased contributions of other resources, and the development of new work projects to provide additional training, employment, and rehabilitation opportunities. Additional leadership skilled in the professions and in industrial practices with a keen interest and a zeal for serving the handicapped will be needed.

During the past year, as throughout the history of Goodwill, progress has been made in the development necessary to meet future responsibilities. Increased sales have made it possible for many Goodwills to pay off indebtedness and prepare for expansion of service. A number of Industries moved into improved buildings during the past year. Others have made plans to obtain new quarters. Beginnings have been made in the expansion of professional staff and industrial leadership.

The Goodwill program to aid the handicapped also includes expansion into more cities. The need and demand for new Goodwill Industries already exist. Studies have shown that they could and should be established in 163 new locations. Active interest has been expressed by community leaders in many of these centers. Inquiries have been received from many more. An average new Goodwill plant to be effectively developed within a reasonable time requires total investment of approximately $12,000, which is used on a graduated plan over a four-year period at the end of which the institution should support itself from earned income plus a small percentage of its budget for non-income producing activities which must be donated by persons especially interested in helping the handicapped to help themselves.

All the Goodwill plans for tomorrow are based on what the records show today. Today's records reveal that Goodwill pays dividends. Any expansion -- through investments of time, labor, energy, thought, financing, or other resources -- will add to the dividends of Goodwill.

Goodwill means many things -- but above all it means the opportunity for handicapped men and women everywhere to live happy, useful, and abundant lives. The dividends of Goodwill are many. They have human, spiritual, and material significance, which help to build better worlds for each of the people it touches and a better world among all men.

Material Record

EXHIBIT 3

Assets and Liabilities

EXHIBIT 4

DIRECTORY OF GOODWILL INDUSTRIES

This directory contains latest information on file in the office of the Executive Secretary of the National Goodwill Industries Organizations.

NATIONAL ASSOCIATION OF GOODWILL INDUSTRIES

President, William J. Kurth ...................................Boston
Vice-Pres. C. A. Richardson, New York, John S. German, Baltimore
Executive Secretary, Oliver A. Friedman. .. .2102 W. Pierce St., Milwaukee
Recording Secretary, Robert E. Watkins .........201 W. Fifth St., Dayton
Treasurer, Fred C. Moore ...................81 Shawmut Ave., Boston
Treasurer Joint Budget, W. J. Elliott ......1701 Arch St., Philadelphia
Honorary Vice-Presidents: E. D. Kohlstedt, New York; A. R. Brindley, Washington; Frank C. Dunn, Boston.
Frank M. Baker........ .Cleveland
Frederic H. Blair..... .Los Angeles
A. F. Carlyle ......... Minneapolis
Albert G. Curry ....... .Pittsburgh
W. J. Elliott ....... .Philadelphia
Theodore Grob ..... .Terre Haute
Ray G. Hagstrom .. .. .Youngstown
Millard J. Heath ......... .Dallas
Monroe H. Hess.....San Francisco
Russell S. Jones ......... .Denver
Harold H. McKinnon ......Detroit
Mrs. George C. Todd.Portland, Ore.
P. J. Trevethan ............Boston
John W. Willcox ... .Philadelphia
A. G. Young... .Springfield, Mass.

DEPARTMENT OF GOODWILL INDUSTRIES

President, Bishop Ernest G. Richardson ................. .Philadelphia
Vice-presidents; Merton S. Gibbs, Buffalo;
F. H. Blair, Los Angeles
Superintendent, Oliver A. Friedman ......2102 W. Pierce. St., Milwaukee
Recording Secretary, John W. Willcox..... .1427 Catharine St., Philadelphia
Treasurer, W. J. Elliott .................... 1701 Arch St., Philadelphia
Ross W. Adair.......... .St. Louis
Frank M. Baker ........ .Cleveland
A. R. Brindley........Washington
John S. German........ .Baltimore
Glenn W. Leighbody....... Buffalo
Fred B. Newell.........New York
C. A. Richardson.......New York
Bishop C. C. Selecman..Okla. City
Mrs. Foss Zartman.....Lima

Ex-Officio

Bishop Arthur J. Moore. .. .Atlanta
Bishop A. Frank Smith..... Houston
E. D. Kohlstedt.......... New York City

NATIONAL ASSOCIATION OF WOMAN'S AUXILIARIES TO GOODWILL INDUSTRIES

President, Mrs. C. J. Cook ..................... .Jamaica Plains, Mass.
Vice-President, Mrs. Charles E. Wegner ................ .St. Paul, Minn.
Second Vice-president, Mrs. Myron Insko ...................... .San Diego
Recording Secretary, Mrs. W. M. Banta...................... .Atlanta
Treasurer, Mrs. W. B. Patton..................... .Duluth
Bulletin Chairman, Mrs. Gerald L. Clore ................. ...Dallas

Cities Having Autonomous Goodwill Industries

Aberdeen, Wash. ............Mrs. H. E. Shoemate, 822 East Heron St.
Akron 8, Ohio .................. .F. D. Rea, 119 North Howard St.
Albuquerque, N. M. ...........J. W. Van Gundy, 110 South Edith St.
Ashtabula, Ohio .............. .Howard R. Dunlavey, 621 Morton Dr.
Atlanta, Ga. ......... .Warren M. Banta, 388 Edgewood Ave., N. E.
Baltimore 31, Md. ............. .John S. German, 1713 East Prait St.
Birmingham 8, Ala. ..........John Longo, 1715 Ave. F, Ensley Station
Boston 16, Mass. ................. .Fred C. Moore, Executive Secretary
P. J. Trevethan ........ .Assistant Secretary, 85 Shawmut Ave.
Brooklyn 5, N. Y. ..........William Milligan Park, 369 DeKalb Ave.
Buffalo 3, N. Y. ..........G. W. Leighbody, 153 North Division St.
Canton, Ohio ..........Karl E. Gooseman, 711-13 East Tuscarawas St.
Chattanooga 8, Tenn. .. .307 East Main St.
Chicago 16, Ill. ........Walter C. League, 2425 South Wallace St.
Cincinnati 3, Ohio. .......Warren J. Dunham, 901 Freeman Ave.
Cleveland 15, Ohio ...........Frank M. Baker, 2416 East Ninth St.
Columbus 15, Ohio ... .......C. W. Graham, 94 North Sixth St.
Council Bluffs, Iowa . . ........F. M. Miller. 213 South Main St.
Dallas 1, Texas ..................... .Gerald L. Clore, 2511 Elm Sr.
Dayton 2, Ohio ........... .Robert E. Waikins, 201 West Fifth St.
Denver 5, Colo. .................... .Russell S. Jones, 1130 31st St.
Detroit 26, Mich. .......Harold H. McKinnon, 356 East Congress St.
Duluth 2. Minn. ........ .Bert N. Wheeler, 1732 West Superior St.
Evansville 8, Ind. ............Theodore Grob, Jr., 18 Locust St.
Flint 3. Mich. ............... .Clyde Onyett, 607 West Second St.
Fort Wayne 2, Ind. . .... .Harley A. Davis, 112 East Columbia St.
Gary, Ind. .................. .Chauncey E. Beeman, 1224 Broadway
Grand Junction, Colo. . . .William A. Bowden, 1020 South Fifth St.
Hammond, Ind. ........ .Chauncey E. Beeman, 610 Indiana St.
Indianapolis 4, Ind. ....Howard G. Lytle, 215 South Senate Ave.
Jacksonville 2, Fla. ............ .W. B. Parrott, 32 East Bay St.
Jersey City, N. J. .....George G. Hollingshead, 574 Jersey Ave.
Kansas City 8, Mo. ............ .Walter E. Brown, 1817 Campbell St.
Kokomo, Ind. ................Oro C. Boguc, 117 North Buckeye St.
Lexington 34, Ky. ..........Mrs. C. S. Robinson, 216 North Limestone
Lincoln 8, Nebr. ................ .Kenneth L. Downing, 1400 P St.
Little Rock, Ark. ........Mrs. Laura Crittenden, 1207 West Seventh St.
Long Beach 6, Calif. ............... Wray Andrew, 1510 East 20th St.
Lorain, Ohio .................Miss Marjorie Willis, 1648 Broadway
Los Angeles 31, Calif. .. ...Frederic H. Blair. 342 San Fernando Road
San Bernardino, Calif. .......... .Frazier C. McNeill, 899 Third St.
Santa Ana, Calif. ..........George F. Angne, 413 West Fourth St.
Louisville 2, Ky. ..........Roger E. French, 214 South Eighth St.
Lowell, Mass. ..................... ...Everton Dibbs, 99 Willie St.
Memphis 7, Tenn. ...........Robert F. McKee, 673 North Second St.
Milwaukee 4, Wis. ..........Oliver A. Friedman, Executive Secretary
Robert S. Friedman.....Managing Director, 2102 West Pierce St.
Minneapolis 15, Minn. ...Alonzo F. Carlyle, 413-417 South Third St.
Nashville, Tenn. .....Lawton Riley, 312 Jefferson St.
New Haven 10, Conn..............H.J. Mahew, 238 State St.
New York 35, N. Y. .................J. Willis Hershey, 123 East 124 St.
Norfolk 10, Va. ......A. J. Hollingsworth, 316 Bank St.
Oakland 7, Calif. .......Frank Porter Flegal, 485 Sixth St.
Oklahoma City 4, Okla.......Harold F. Snell, 514 West California St.
Omaha, Nebr. .........E. E. Hosman, President, 1013 Norht Sixteenth St.
Peoria 2, Ill. .........Louis G. Fabre, 512 South Adams St.
Philadelphia 46, Pa. ..........John W. Willcox, 1427 Catherine St.
Pittsburgh 22, Pa. . ....S. W. Corcoran, Executive Secretary
A. G. Curry ......Social Service Director, 2801 Liberty Ave.
Portland, Me. .........80-82 Union St.
Portland 12, Ore. . ....Mrs. George C. Todd, 1728 N. E. Sixth Ave.
Pueblo, Colo. ...............Arthur W. Hall 115 South Albany St.
Roanoke 11, .Va........................Douglas Hackett, 116 West Salem St.
Rockford, Ill..........................George H. A. South Main St.
Sacramento 14, Calif. ....................Harry J. Richards, 1121 Sixth St.
St. Joseph 51, Mo. ..................Dr. E. L. Robinson, 1209 North Thirt St.
St. Louis 6, Mo. ......Ross W. Adair, Executive Secretary
R. C. Adair .. ........Superintendent, 715 Howard St.
Decatur, Ill. .................Sidney Rumsey, 620 North Water St.
St. Paul 1, Minn. ................... Charles E. Wegner, 509 Sibley St.
San Diego 1, Calif........................ Myron Insko, 402 Fifth Ave
Escondido, Calif. ..............................C. A. Clark, 130 East Grand Ave.
San Francisco 3, Calif................Monroe H. Hess, 986 Howard St.
Santa Cruz, Calif. ...................Miss Mollie Verra, 26 Water St.
San Jose 22, Calif..........................Miss F. Edna Boyd, 44 North Market St.
Sarnia, Ontario* ............. .Mrs. J. McKean, 165 Victoria St. North
Scranton. Pa. .................. .George Compton Kerr, 334 Penn Ave.
Seattle, Wash. ........................ .Warner A. Paul. 1400 Lane St.
Shreveport 42, La. .................. L. A. Shirley. 1916 Texas Ave.
Sioux City 19, Iowa ...............John P. Handa, 312 South Wall St.
South Bend 19, Ind. ................ .Roy W. Knight, 316 Chapin St.
Spokane, Wash. .................. .C. M. Estabrook, 130 East Third St.
Springfield, Ill. .............. .Allan Duncombe, 812 East Washington St.
Springfield 1, Mass..................A. G. Young, 139 Lyman St.
Stockton 8, Calif................Ralph W. Crawford, 730 East Market St.
Tacoma 3, Wash, ....................J. Halor Titcomb, 2356 South Tacoma Ave.
Terre Haute, Ind....................Theodore Grob, 122 North Fifth St.
Toledo, Ohio .............Lyle O. Kirk, 601 Cherry St.
Toronto, Ontario*..........................B. E. Parks, 295 George St.
Troy, N. Y. ...................... Raymond Filkins, 155 River St.
Tulsa 4, Okla......................C. H. Rickard, 719 South Evanston
Vancouver, Br. Columbia* ........G. F. Johnson, 346 East Hastings St.
Washington 6 D C.. .Charles L. Priest, 1218 New Hampshire Ave., N. W.
Wilmingmn 50, Dela. .......... .J. Carlyle Simmons, 214-218 Walnut St.
Winnipeg, Manitoba* ................ .Miss B. Parsonson, 70 Princess St.
Winston-Salem, N. C. ......... .James D. Harrman, 727 East Fifth St.
Youngstown 3, Ohio .........Ray G. Hagstrom, 330 East Boardman St.
Zanesville, Ohio .................... .Mrs. Clara Zulandt, 108 Main St.

* Not affiliated with National Goodwill Industries Organization.

Goodwill Trucks serve more than 2,000 additional cities and towns in the collection of discarded materials.

Branch Goodwill Stores are located in more than 100 additional cities.