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The Goodwill Way: 1946 Annual Report, Goodwill Industries Of America

Creator: n/a
Date: 1946
Source: Goodwill Industries International, Inc., Archives, Robert E. Watkins Library
Figures From This Artifact: Figure 2  Figure 3  Figure 4  Figure 5  Figure 6  Figure 7  Figure 8

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Employed 17,000 men and women, eighty-three per cent of them handicapped! Paid five and a half million dollars in "opportunity wages" -- as compared to a total budget of less than four million dollars for all purposes annually a decade ago! Earned eighty-eight per cent of a ten and a half million dollar production and service budget through industrial activities -- as compared to an average of eighty-two per cent earned income supporting the work of Goodwill through the past twenty years!

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But the real story of progress will never be tabulated, will never be totalled in dollars and cents. The stories of thousands of handicapped men and women who were served is the real report of Goodwill Industries progress in 1946.

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Stories, these are, of men and women who needed only opportunity. Men and women disabled by disease, accident, or the ravages of war. Forgotten remnants of our civilization.

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Goodwill Industries gave them jobs. Yes, 17,000 jobs! But more. Goodwill Industries provided training, without which the conquest of handicaps would have been impossible. And, to the full extent possible within local resources in every case, Goodwill Industries assured its handicapped clients of the best available medical, psychological, therapeutic, and social services -- the elements of a complete rehabilitation service.

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To this, add religious inspiration, a vital part of the Goodwill Way in rehabilitation. Each handicapped individual was encouraged to find a religious experience harmonious to his own inclinations. Undenominational Chapel services, individual counselling, and the Goodwill environment contributed to the full personal growth of each handicapped person in Goodwill.

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Victory over handicaps is told in each of these stories. That is the real report of Goodwill.

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An emphasis on a national scale was added to the thousands of dramatic little episodes in local Industries on May 20, 1946. On that date, Goodwill Industries of America completed Cooperative Agreement Number Sixteen with the Federal Security Agency, Office of Vocational Rehabilitation.

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Cooperative Agreement Number Sixteen writes a bold headline for stories from Frank, or Joe, or Dominic, or Anne. In services to the handicapped, Goodwill Industries of America has won national distinction -- the Goodwill Way.

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FORWARD in '47
A Five Point Program

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The 1947 program of Goodwill Industries of America is to extend and improve the work of the movement by --

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1. An $800,000 increase in total earned income. (Member Industries oversubscribed quotas -- in 1947 they plan to increase earned income by more than a million dollars.)

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2. Establish 15 new Goodwill Industries through Crusade for Christ funds advanced by the Methodist Church.

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3. Recruit and train 100 new executives and staff leaders.

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4. Achieve minimum service standards in all Industries.

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5. Develop a self-evaluation pattern for member Industries.

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For all the progress toward Ultimate Objectives during the past year, the unmet need in America is still overwhelming. A deliberate pattern of expansion in new areas and development of present facilities and services is the only answer to that challenging need.

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The Board of Directors of Goodwill Industries of America accepted the challenge at its last meeting in 1946. The program has been accepted by member Industries in their enthusiastic approval of the goals and quotas set for them.

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The program is a realistic guide for developing the intangibles as well as the tangible features of Goodwill operations. It calls for more Industries, more leaders, more production, more sales. But it emphasizes equally the importance of standards and services and the need for self-study and self-improvement in each local Industries.

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The 1947 program is the answer of Goodwill Industries of America to the appeal of the nation's handicapped and disabled. That appeal, emphasized by the disabled returning veteran, has been given a sympathetic hearing in America. The Goodwill Way is not sympathy, not charity, but opportunity. The 1947 program extends that opportunity.

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It is a national program. Its goal is to fulfill a national need. But the success of the 1947 program of Goodwill Industries of America depends entirely upon the efforts of the autonomous local Goodwill Industries. The goals will be won by the member Industries.

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The income and operating budgets of member Industries in 1946 reached an all-time peak. Eighty-eight per cent of all income came from industrial operations. For each dollar contributed by Community Chests and other donors, eight dollars were paid for wages and other expenses. Opportunity Wages account for more than half the total budgets for 1946.

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Only about one dollar out of every ten earned goes for administrative and promotional activities. That, any business man will attest, is good management.

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The collection record is the accounting of the supply of raw materials which Goodwill Industries transform into jobs and wages for handicapped people. There were fewer active contributors in 1946 than at any time in the last five years.

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